QUESTIONS AND ANSWERS |
| What is connection to my camcorder? |
| Normally use the AV IN. Most camcorders are supplied with a mini jack cable to connect camcorder to TV. This cable will connect to the bullet camera. |
| My camcorder does not have AV IN. Will it work? |
| Must have AV IN, (AV not DV) |
| Can my camcorder be enabled to have camcorder IN? |
Some can! See
Go to DV-IN enable (analogue in will also be enabled) SONY DIGITAL 8: DCR-TR7000E / TR7100E / TR8000E / TR8100E DCR-TRV110E / TRV210E / TRV310E / TRV410E / TRV510E DCR-TRV120E / TRV125E / TRV220E / TRV320E TRV420E / TRV520E / TRV725E Analog in is also enabled on Digital 8 Camcorders |
| My camcorder has DV IN, will this work? |
| Must have AV IN |
| How do I know if I have AV IN? |
| Connect your camcorder to a TV and record FROM TV/VCR to your camcorder; if you can do this it will work. |
| What is lens fitted to bullet camera? |
| 4.3mm as standard, other lenses available if required. |
| Why 4.3mm lens? |
| From customer feedback, this is the choice lens |
| What is the angle of view of 4.3mm? |
| 78 degrees |
| Is the 21CW.. / 32CW waterproof? |
| Yes, fully waterproof (the mic is not) |
| Cable attached to bullet camera? |
| Now 2 metre (6') lightweight cable, BNC/RCA and 2.1mm DC connections |
| Why supply a 2 metre (6') cable attached to bullet camera? |
| This lightweight cable allows direct connection to the camcorder. (Normally the camcorder is supplied with a small connecting cable). This also allows a waterproof 2 metre (6') connection to the bullet camera. |
| Is the 21CWseries available in PAL and NTSC format? |
| Yes, available in both formats for use Worldwide |
| What is supplied with battery pack? |
1. Battery holder 12V holds 8 x AA batteries 2. BNC to phono converter 3. 2.1mm DC cable to connect to battery holder 4. Cable with phono/RCA connectors |
| Can I use any battery? |
12V is required. However the camera has a tolerance of 8-15V. Any type of battery Alkaline, Nicad or NiMh or car/motorcycle battery. A small 9V PP3 type battery can also be used (must be Ni-Cad or NiMh -rechargable) with the connector provided, but will only last just over one hour. |
| How long do batteries last? |
8 x AA batteries -`any battery type, should last about 10 hrs A small 9V PP3 (must be Ni-Cad or NiMh -rechargable) will last one hour C or D batteries may also be used providing much longer than 10 hours use |
| What is specification of cameras? |
All the cameras are very High Quality. Different CCD provided. Our standard 21CW 'the original waterproof helmet cam' (an excellent quality and value camera) with standard 380TVL. Also High Res 480TVL available. Full information and specification can be found on |
| Cost of camera, mic, and battery pack? |
Waterproof Camera - £88 to £155 Battery Pack - £5 Mic - £12.50 |
| Do you supply a mount for the cameras? |
| A camera 'fixed' mount is supplied with all cameras. Our velcro camera mount is available for extra £3.50. This a a heavy duty industrial velcro mount with one sticky side to fix to helmet, car, etc. The velcro pad can be left fixed, and allows the camera to be easily positioned or removed. |
| If I buy the 'package, including bullet camera, do I require anything else? |
| Just recording device such as camcorder (with AV in) is the simple method |
| What is the warranty? |
The cameras do not normally give problems - Goods are guaranteed for one year. Faulty goods will be replaced immediately - we aim to please! |
| Will the camera link to a mini-transmitter, if required |
| Yes, mini transmitters at mini-transmitters |
| Postage to UK address? |
| £4 - Royal Mail Special Delivery (next day) |
| Postage to other address, other than UK or USA? |
Fast and trackable Airborne Express. The shopping cart will calculate exact post before you input credit/charge card - also see postage |
| Orders to USA/Canada and other EXPORT |
| Are the prices without VAT when exported to US/Canada/Export |
| Yes |
| Price of posting camera and battery pack to USA/Canada/Export |
| Airborne Express. See postage |
| Postage time to USA/Canada |
For speed and efficiency use Airborne Express 1/2 days (you may provide your own courier account number) http://www.airborne.com |
| Are the cameras NTSC, suitable for USA/Canada, etc.? |
| Yes, NTSC will be supplied |
| What is the current exchange rate? |
| go to Currency converter - any currency |
| Still not sure! |

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